Disney Plus is a streaming service that delivers a huge collection of TV shows and movies to its users. Some users, particularly those who use Samsung TV, have complained about annoying issues like Disney Plus not Working that prevent the application from operating efficiently. As a result, we’ll go through some of the steps for fixing this error in this article.
About Disney Plus
The Walt Disney Company’s Media and Entertainment Distribution business own and operates Disney+, a subscription video-on-demand over-the-top streaming service in the United States. The service primarily distributes films and television programs created by The Walt Disney Studios and Walt Disney Television, with specialized content hubs for Disney, Pixar, Marvel, Star Wars, National Geographic, and, in select regions, Star. Disney+ also features original films and television shows.
Disney Plus is based on technology created by Disney Streaming Services, which was founded in 2015 as BAMTech after being split off from MLB Advanced Media (MLBAM). As part of a business restructure in preparation for Disney’s acquisition of 21st Century Fox, Disney boosted its ownership investment in BAMTech to a controlling position in 2017, and then transferred ownership to DTCI. With BAMTech assisting with the launch of ESPN+ in early 2018, and Disney’s streaming distribution arrangement with Netflix expired in 2019, the company decided to employ the technology built for ESPN+ to launch a Disney-branded streaming service with its own content. Late last year, the platform began producing films and television episodes for exclusive release on the site.
On November 12, 2019, Disney+ was launched in the United States, Canada, and the Netherlands, and a week later, it was expanded to Australia, New Zealand, and Puerto Rico. In March 2020, it was made accessible in a few European countries, and in April, it was made available in India via Star India’s Hotstar streaming service, which was renamed as “Disney+ Hotstar.” In September 2020, the service will be extended to more European nations, and in November 2020, it will be extended to Latin America. It received excellent feedback for its content collection at introduction, however it was panned for technical issues and missing content. Media attention was drawn to changes made to films and television shows. By the conclusion of the first day of operation, Disney+ had ten million subscribers. As of October 2, 2021, the service had 118.1 million global customers.
Disney Plus app not working Samsung TV – Main Reasons
If your Disney Plus app isn’t working on your Samsung TV, don’t panic; these difficulties are easily fixed. The Disney Plus app does not work sometimes on Samsung TV for a variety of reasons, but they are all fixable.
Some of the common reasons why this happens are given below, so that you may gain a better understanding:
- Internet connection speed is slow.
- Samsung TV glitches
- Disney Plus app’s cache and data could be corrupted.
- The Disney Plus app isn’t updated.
- The firmware on your Samsung TV is outdated.
- Your Samsung TV is configured incorrectly.
Now that you know all the potential reasons that may cause the Disney Plus app not to work on your Samsung TV, let’s have a look at their solutions in the next section!
Disney Plus app not working Samsung TV – Potential Solutions
- Restart your Samsung Smart TV
As always, the first step in resolving your “Disney Plus not working Samsung TV” issue is to restart your Samsung TV. It has been demonstrated several times that a simple restart may cure the problem with such apps.
- On your Samsung TV remote, look for the standby/power button.
- It will take a few seconds for the computer to completely shut down after you press the power button.
- After a few moments, push the power button once again.
- Your device will now begin to turn on.
- Launch the Disney Plus app on your TV to check whether your issue has been resolved.
- Cold boot your Samsung Smart TV
Cold booting a device takes between a minute or two. Restarting your laptop is the same as cold booting your TV. However, there are two methods for cold booting: utilizing a remote and disconnecting. However, I prefer the latter because it ensures that the device is not turned off.
- Turn on the television.
- Unplug the TV from the wall outlet.
- Wait a few seconds or up to a minute.
- Turn on the television by plugging it in.
Voila! This completes the cold booting process on your Samsung Smart TV. All outstanding errors as a result of the TV being in standby mode for an extended period of time will be removed, and all malfunctioning apps will have a chance to be restored to their default operating condition.
- Clearing app cache
Clearing the cache data of the Disney Plus App on Samsung TV is a perfectly safe way to fix Disney Plus app’s malfunctioning. This process will remove all of your Disney Plus temporary data that is no longer required, allowing Disney Plus to run quicker than before.
- Turn on your Samsung TV and go to the settings menu using the TV remote. Then go to Apps and select Disney Plus.
- Go to the Storage area now.
- Retrieved from storage Clear the cache quickly, then clear the data, and we’re done.
- Go to Home and launch the Disney Plus App to see if Disney Plus is working.
- Uninstall the Disney Plus App and reinstall it.
Another easy fix is to use this method. To some extent, this can assist in the correction of several faults. As a result, simply follow the instructions below to do this;
- Navigate to APPS.
- Select Settings from the drop-down menu.
- Look for the Disney Plus app on the App Store on your Samsung Smart TV.
- Remove the Disney Plus app from your Samsung smart television.
- Reinstall the app by downloading it again from the same page.
- Launch the app, once it completes downloading.
The Disney Plus app should now be fully functional.
- Reset Samsung Smart HUB on Samsung Smart TV
Follow the steps below to reset the Samsung Smart hub on the Samsung Smart TV:
- Go to the settings menu.
- Select Support.
- Select Self-diagnosis from the drop-down menu.
- Finally, press the Reset Smart Hub button.
That is how you should go about doing this process. After you’ve completed the reset, your Disney Plus app that wasn’t operating previously on your Samsung TV will begin to function properly now.
Manually change the DNS number to 8.8.8.8
The Disney Plus error can be resolved by changing the DNS number. As a result, you can try to see if there will be any positive changes compared to before. Follow the steps outlined below:
- Press the ‘Home’ button on your remote.
- Select ‘Menu’ from the drop-down menu >>> Select ‘Network’ from the drop-down menu.
- Next >>> ‘Network Status’ ‘IP Configuration’
- Choose ‘Manual’ from the list of options.
- With your remote, change the value to ‘8.8.8.8’.
That is all there is to it. Now, launch the Disney Plus app that has already been loaded on your Samsung TV. Verify if the app is functioning properly.
Conclusion
We hope the methods listed above will assist you in resolving your Disney Plus not working issue on your Samsung Smart TV. If you still can’t find a solution after attempting all of these procedures, it’s possible that your Disney Plus app is offline or under maintenance.
